I have just taken a call from the crossing lady who mans the charter road east/Elizabeth drive crossing. She said there are two students who always make the effort to wave and say hello to her, and she had a great experience this morning and wanted to pass on the positive feedback.
These two students had walked down and waved on the way past, then turned around and walked all the way back and offered her an umbrella because it was raining. The crossing lady said this really touched her heart that they were so thoughtful and generous to leave their umbrella with her, she had to decline as she has one hand for the sign and one for the whistle. She couldn’t believe they had gone out of their way in the rain to walk back to her just to offer their umbrella.
One of them was a Middle Years Captain and had about 5 badges, the other student had 2 badges that were green and red. She was extremely complimentary and said they are always very lovely and polite and wanted to recognise the wonderful experience she had.
I felt it was important to give some positive feedback to the school.
I cannot emphasise enough, how incredible the school reception staff are. Every single time I have called (and it has been a lot 😆) they are incredibly friendly and helpful. It is not an exaggeration, it has been every single interaction.
Whilst I understand a lot of people think such service should be a given, the reality as we all know, is very different. Throughout the girls primary years, when calling or dealing with a school office, the general demeanour of office staff seemed to be very grumpy and irritable.
I really needed to share this because I'm so grateful to continually speak to friendly, professional, respectful and highly competent office staff . They do exceed expectations and go above and beyond the norm. Thank you to Jess and Abbi in particular, they're doing a fantastic job and really are a wonderful representation of the school!
(from a year 7 & 8 parent)
The purpose of this email is to call out the exemplary job the teachers and staff at the College are doing at the moment.
I’ve been involved with a number of community groups through my work and have been privy to some of the different methodologies of delivering remote learning to students in Vic and Tas. I want to emphasise that the way your teaching team are going about delivering remote learning is second to none.
Through very trying times for teachers, it’s obvious to many within the community that the planning, teamwork and commitment to delivering a high standard of education is front of mind with all of your team.
Thanks very much and keep setting the bar high.
(from a year 7 parent)
Welcome back to another lovely week of confusion plus all round.
Thank you for the wonderful support that you are showing all students and these very up and down times. No small feat for teachers all round.
Again, thankyou for the wonderful effort and support you provide our children.
(from a year 8 parent)
Hope you and the school community enjoy a quiet and relaxed break.
Please pass on our thanks to all the staff for their committment and dedication over this second round of remote learning.
(from a year 8 parent)
Just to let you know that I have just had a conversation with a Year 7 parent about their finances and she wanted me to let you all know that you are doing an awesome job.
She is very appreciative of all of the work that has been done by all of the staff to get the work out to the students and the support that she has been offered.
She sends a great big THANK YOU